SLATRACK ensure the Vendors performs their duty on time

Apartments signs the contracts with vendors for various activities.

Vendors need to perform the task as per the agreed Service Level Agreements (SLA).

They need to submit the reports for the completion of the tasks as per the agreed SLA. Be is life maintenance, water tank cleaning, UPS Maintenance or a daily security guard rounds as per the agreed schedule.


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SLATRACK-GTMS allows you to track the completion of these tasks using Mobile Application installed on the staff mobile. once the tasks are done, the GPS coordinates along with the timestamp are recorded which then uploaded one the server for reporting purpose. Daily reports is being sent to the Society Chairman/Secretory or a facility Manager for updates.

Concerns

• Are the security areas manned properly?
• Does they report unwanted events to Chairman/Secretory of the society?
• Is the vendor doing maintenance activity of time?
• Are the activities are done as per the SLA?



Events to Track

• Are the security rounds are made on time?
• Common floor area cleaned
• Staircase cleaned
• Lifts are cleaned
• Society premises lights working
• Common area lights and fans working.
• Is the UPS maintained properly
• Water tanks are cleaned periodically?